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Property Fraud FAQ

Why do fraudulent documents get recorded?

The Comptroller must record all documents that meet the requirements outlined in the Florida Statutes. If a document is properly executed and presented with payment, it is the responsibility of the Comptroller’s office to record the document.

What is Property Fraud Alert?

Property Fraud Alert is a free service offered by the Orange County Comptroller that helps members of the public protect their property from fraud by monitoring the documents being recorded in the Orange County Official Records Department.

How does this monitoring system work?

  • Sign up for this free subscription service either online at https://www.propertyfraudalert.com/FLOrange or by calling 800-728-3858
  • Enter the personal or business name to monitor
  • Provide the email address or telephone number you would like alerts sent to
  • Monitor additional names by repeating the process
  • You will receive an alert promptly after any document is recorded in Orange County matching the name(s) you chose to monitor
  • This alert allows you to be informed of any recording activity taking place and to take timely action if you determine the activity is fraudulent

 

Can I sign up even if I don’t own property in Orange County?

Yes, if a document is recorded with the name you chose to monitor, you will receive an alert.

Does this service alert me of documents being recorded in other counties?

No, this service only alerts subscribers of documents being recorded in the Orange County Official Records.

If I have a common name, what will distinguish my alerts from another person’s?

There is nothing that will distinguish one name from another. Therefore, a person with a common name, like Jim Jones, may receive alerts for documents recorded with the same name. View the document using our online Official Records search to determine if the recorded document is relevant to you or your property.

Can I include a middle name when entering a name to be monitored?

Yes, you can add a middle name after the first name in the same field. If you choose to do this, it is highly recommended that you also enter your name without the middle name.

How are people committing fraud in this way?

Fraud can be committed in a number of ways by recording documents in public records. For example, someone can create a fraudulent document that will deed your home to them and then record that document in the Official Records.

How can I sign up for this service?

Signing up is quick and easy! Simply follow these steps:

  • Go to https://www.propertyfraudalert.com/FLOrange or call 800-728-3858
  • Click ‘Continue’ to begin the registration process
  • Choose whether you would like to monitor a person’s name or a business name
  • Enter the name you would like to monitor
  • Enter either an email address or telephone number you would like the alerts sent to

You may repeat the process to monitor additional names. If you entered an email address, you will receive a confirmation message.

What documents do I need to gather before signing up for this service?

The only information you need to provide is your first and last name along with your email address or phone number, depending on your preferred contact method. Nothing else is needed when signing up for the service.

Is any special hardware or software needed to sign up online?

No, simply register online using your internet browser or call 800-728-3858 to register by phone. All features of the Property Fraud Alert website have been verified to work with the following browsers:

  • Internet Explorer – version 9 or greater
  • Chrome – all versions
  • Firefox – all versions

 

I received an alert – now what? How can I view the document?

The alert email will provide you with a direct link to the document in the Orange County Official Records.  You can easily review the recording information and the image to determine if this document is of concern to you.

For assistance, please contact the Comptroller’s Recording Department at (407) 836-5115.

If you suspect you are a victim of fraud, contact law enforcement. You may also need to contact an attorney to determine whether you need to take legal action to undo the fraudulent recording.

How do I change or cancel my Property Fraud Alert subscription?

To change or cancel your Property Fraud Alert subscription, please call 1-800-728-3858.